![]() ![]() Actions that companies take should be in line with international human rights standards, conducted in a transparent and accountable way, and enforced in a consistent manner.ĭid companies do enough to meet their human rights obligations in Ukraine before February 24, 2022?Īs Human Rights Watch and many of its partners have documented for years, social media companies have chronically underinvested in responding to human rights challenges in countries around the world where people rely on their services. This requires them to avoid infringing on human rights and to take steps to address adverse human rights impacts that stem from their practices or operations. What are the human rights responsibilities of companies that provide social media and messaging services?Ĭompanies have a responsibility to respect human rights and remedy abuses under the UN Guiding Principles on Business and Human Rights. These companies also have human rights responsibilities, and their withdrawal from Russia exacerbates the risk of isolation from the global internet for the country’s residents. It does not address the role of tech companies whose services, hardware, software, and infrastructure enable people to access the internet. ![]() And it presents what companies should do to protect human rights in crisis situations, including an investment in clear policies, content moderation, and transparency. It explains what the companies failed to do in Ukraine prior to this war, and what they have frequently failed to do, or done poorly, in other crises around the world. This Q&A examines what companies providing popular social media and messaging services have done during this crisis and whether that meets their responsibility to respect human rights. Platforms are also spaces where governments and others spread disinformation, incite violence, coordinate actions, and recruit fighters. As in Ethiopia, Iraq, Israel/Palestine, Libya, Myanmar, Sri Lanka, and Syria, among others, people use platforms to document human rights abuses in conflicts, condemn atrocities, appeal to the international community for action and crowdsource relief and assistance. Since Russia’s invasion of Ukraine on February 24, 2022, companies providing social media and messaging services have taken a wide array of steps to counter harmful disinformation, to label or block state-sponsored or state-affiliated media, and to introduce extra safety measures.įor over a decade, digital platforms have played an important and growing role in crises, conflicts, and war.
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